The database is back online and fully available. No data was lost. We apologize for the downtime. Every day, we work hard to improve our users' productivity and uptime is an obvious requirement for that.
Tomorrow, we'll work to understand precisely what happened and how we can mitigate future occurrences. If you have any questions, as always, feel free to reach out: email@example.com
Sep 17, 23:50 CEST
We're working on restoring the database on a new server.
Sep 17, 23:21 CEST
Our main DB is currently offline and not responding. We'll persevere for a few more minutes. If it doesn't work, we'll restore a backup.
Sep 17, 23:03 CEST
We are currently investigating this issue.
Sep 17, 22:59 CEST